RESOLUTE: The innovative and integrated approach to claims management


The official launch event of Resolute, marking its inception, that took place at the company’s headquarters in Neo Psychiko was met with great success.

The modern premises of the innovative claims management and out-of-court settlements company hosted partners, friends, senior executives in our market, a significant number of insurance mediators and industry representatives, that honoured  the founders of Resolute Nantia Stavrogiannis, Giorgos Kotsalos and Robert Romain.

In a friendly and relaxed environment, Resolute guests had the opportunity to exchange views, discuss and be informed about the company’s activities, covering an expanded range of services, always aiming for the best possible outcome and final resolution of cases concerning disputes between clients and financial institutions, such as insurance companies or banks.

Especially for insurance and reinsurance organizations, always with the motto ‘Fairness is what justice really is’, Resolute provides a complete suite of services, covering product liability and professional negligence .

The company has a wide network of reputable legal and judicial mediators in Greece and Europe, guaranteeing the smooth and quick settlement of any damage, as well as the settlement of disputes.

The significant investment in new digital technologies enables the company to provide its customers and partners with:

  • fully digitized tracking of the loss, as well as digital archiving and updating of the case file
  • API with insurance companies and a network of legal and insurance mediators, for a smooth exchange of information
  • personalized case monitoring tools and reporting tools
  • secure online ODR platform
  • application to remotely monitor the folder via smartphones & tablets
  • CRM

Resolute is fully in line with the new regulations, which make mediation mandatory and set a particularly rigorous framework for claims management.

The event, which was honored by the presence of the Minister of Justice, Mr. Antonis Fousas, the professor of University of Piraeus, Mr. Nikos Filippas, as well as a large number of lawyers and legal advisers, heads and representatives of very important entities, such as Alexandros Sarrigeorgiou, President and Margarita Antonakis, General Manager of the UAE, Dimitris Gavalakis, General secretary of the ESA, Nikolas Kanellopoulos, OPEMED General secretary, George Valais, President of the Subsidiary Fund of Cars, Anna Constantinou, Director of DGA, Nikos Sofronas, Director of EIAAS, as well as senior executives of insurance companies and insurance and reinsurance mediators, including Yiannis Kantoros, CEO, George Veliotis, General Manager of Life & Health, Tasos Iliakopoulos, General Sales Manager and many senior executives of the Interamerican group, Karolos Saaias, CEO of Interasco, George Zachos,  President and Managing Director of NP, Leonidas Baltatzis, President of the Atlantic Union, Lykourgos Petrovas, AXA Operations Manager, Gavrilos Katsanos, Generali Life Insurance Sales Manager, Alexis Liagas, Head of Qatar, Kim Efstathopoulos, Business and Technical Director of Dynamis, Stathis Gorgas, Prime Technology General Manager, Simos Fiorantis, Groupama Regional Sales Manager and Theodora Kappa, Allianz CUO & Reinsurance Manager.