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About Resolute

Resolute was founded in 2018 and is engaged in integrated claims management. The company’s goal is to provide innovative services in the field of claims management and consulting to the companies we work with, both at a strategic level and at the level of studies, research and analysis.

Resolute executives have deep knowledge and extensive experience in the insurance and financial sector.

Resolute works with the largest insurance companies in Greece and already manages the 25% of the market in the Legal Protection sector. The company aims to continuously expand its presence, and become the largest integrated claims management company in Greece.

Achieving this goal for Resolute is based on the following key factors:

  • Experience
  • Reliability
  • Strong know-how
  • specialization
  • Constant Training and
  • Use of state of the art technology

Resolute aims to become an indispensable, independent claims handling partner that will ensure the optimal, faster and more effective resolution of the issues that clients entrust the company with.

ABOUT RESOLUTE
BENEFITS FOR OUR CLIENTS

Release of productive resources

Through assigning insurance claims management to Resolute, clients reduce their operating costs and release resources in order to direct them into increasing business performance, openness and ultimately their company growth.

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Sales increase

The speed, flexibility and efficiency of the company in dealing with their cases ensures the satisfaction of the insured, thus contributing to the sales increase of the companies that work with Resolute.

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Effectiveness

Resolute continually invests in training its executives and partners in order to effectively manage and provide immediate customer satisfaction. 

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Avoiding hassles and unnecessary expenses

By managing their case with Resolute, the insured reach the best outcome while avoiding the unpleasant personal involvement that is a waste of  their valuable time and income.

 

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Negotiation power

Throughout the out-of-court settlement of their case, the insured retain control of their actions and bargaining power, as long as nothing is decided without their own assent.

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Access to high-tech services

Through the use of state-of-the-art technology, the clients of Resolut have instant, easy and reliable access to their case.

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Speed and Reliability

Using state-of-the-art technology, Resolute provides the companies that works with as well as their clients, the ability to instantly and easily track their cases through innovative, digitized tools that guarantee fast and efficient access.

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OUR SERVICES
SERVICES
Study and evaluation of the case file
Out of Court Settlement
Mediation
Litigation
Strategic Consulting
Market studies / analysis

Has a workforce of experienced market executives with expertise and deep knowledge of the subject.  Evaluates each case directly and submits a proposal on how to handle it without wasting time through time consuming procedures. Uses state-of-the-art technology that allows both clients and insureds immediate and continuous access to their case.

Upon completion of the file study, Resolute communicates with the parties concerned, with a view to prompt, effective and fair resolution of the matter.

If a dispute is not resolved through an out-of-court settlement and if the parties so wish, Resolute has the possibility to support its clients in attempting to reach an agreement through legal mediation.

If a case is not resolved in any of the above ways and takes the legal course, Resolute supervises all stages of the procedure and continuously informs the parties concerned at every stage and at every progress made, until its final outcome.

Very often, companies that need to respond to an increasingly competitive environment need the support of a trusted, independent consultant on matters of strategic importance.

Resolute undertakes on behalf of its clients, the research on specialized issues of the insurance market, such as cyber risk, bad practices and fraud risk, staff mapping and evaluation etc.

THE STRATEGIC ADVANTAGES

  • In-depth knowledge of the insurance market and the wider financial sector
  • Experience and expertise in handling and resolving highly-demanding cases
  • Independence and impartiality
  • Complete digitization of services
  • Automatic and continuous access to real-time updates from customers

STRATEGIC ADVANTAGES