IS TO BE SOLUTION ORIENTED
IS TO HAVE INDUSTRY EXPERTISE
IS TO BE INDEPENDENT
IS TO FOCUS ON CLIENT SATISFACTION
Olimpionikon & Lalechou 1 154 51 Neo Psychiko Tel: +30 2106716060 Fax: +30 2106716100 Mail: firstname.lastname@example.org
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Resolute is an independent, innovative firm dedicated to providing claims handling services. Enabled by its strong network and expertise, Resolute provides claims management, out of court settlement, mediation and legal services across Europe. At Resolute, you will work with an expert team that saves time and money and most importantly improves client satisfaction.
When your company or customers are dealing with claims and that need to be resolved ideally outside of the lengthy and unpredictable court procedures, Resolute will provide you with safe, fast and objective out of court settlement solutions.
Founded by insurance executives with long-term industry experience and deep knowledge of the claim handling and legal protection market, the Resolute team provides you with:
• Staff with long term industry experience • Expertise in effective negotiation and out-of-court settlement • A wide range of specialized legal and regulatory experts • Specialized certified mediators • Vast experience in legal protection claims handling • Access to its network of lawyers, mediators and brokers
Resolute provides you with a wide range of services to support your claim handling needs:
Claims Management: Resolute has a successful track-record of claims handling and settling disputes that have the potential of becoming a time intensive and costly claim later on.
Out of court settlement: With Resolute, you will work with an experienced Europe-wide team that can solve out-of-court settlement cases objectively, quickly and professionally.
Mediation: Resolute mediators help both parties to listen and understand each other so as to work out a mutually workable solutions to their dispute. We use a wide variety of techniques to guide the process in a constructive manner to help the parties find their optimal solution.
Representation: Resolute may represent your company in the most vital moments reliably and will help your in-house team reduce work load and unproductive travel time.
Consultation: Our deep knowledge and experience in the insurance market allows us to assist insurance companies to develop new products. We provide customized and well thought out solutions for our clients.
Resolute provides you with:
Independence: Our independence provides an environment free of conflict-of-interest that instills trust in all the parties involved in the process.
Focus on Client Satisfaction: Resolute is always focused on improved client satisfaction delivered by quick and successful resolutions of any disputes.
Effective Claim Management: Working with Resolute gives you access to our effective claims handling capability strengthened by our out of court settlement expertise.
IT Driven Solutions: Our partners and customers have real-time access to their claim files and customized reporting packages, enabling them to be fully up to date at all times.
Reduced Cost: Resolute is able to provide the full range of outsourced processes (including company representation), which reduces in-house resources required by our clients.
Tailor Made Solutions: Resolute’s tailor made solutions allow our clients to maintain the flexibility needed to keep their products differentiated and competitive in the market place.